Introduction
Welcome to OptiFC. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains our practices regarding data collection and your rights as a user of our platform.
Information We Collect
Automatically Collected Information
When you visit OptiFC, we automatically collect certain information about your device and how you interact with our website:
- Browser type and version
- Operating system
- IP address (anonymized)
- Pages visited and time spent on each page
- Referring website
- Date and time of visit
Information You Provide
We may collect information you voluntarily provide when you:
- Create an account
- Contact us through our contact form
- Subscribe to our newsletter
- Participate in surveys or feedback requests
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You have full control over these cookies through our cookie consent banner.
Types of Cookies We Use
Necessary Cookies
Essential for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.
Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use:
- Google Analytics 4 (GA4) - Measurement ID: G-2BZWJYMH49
- Google Tag Manager (GTM) - Container ID: GTM-N7M7JQZ5
Advertising Cookies
Used to deliver personalized ads and measure the effectiveness of advertising campaigns. These cookies track your browsing habits and may be set by third-party advertising networks.
Personalization Cookies
Remember your preferences and settings to provide a personalized experience, such as your language preference and theme selection (light/dark mode).
Google Consent Mode v2
We implement Google Consent Mode v2, which ensures that Google services (Analytics, Ads) respect your privacy choices. When you deny consent:
- No personal data is sent to Google
- Analytics use anonymized, aggregated data only
- No advertising cookies are set
- Your privacy preferences are respected across all Google services
You can change your consent preferences at any time by clicking the cookie settings icon in the bottom corner of the page.
How We Use Your Information
We use the collected information for the following purposes:
- Improve our services: Analyze usage patterns to enhance user experience
- Maintain security: Detect and prevent fraudulent activities
- Communicate with you: Respond to inquiries and provide support
- Personalize content: Show relevant streamer stats and match data
- Analytics: Understand how our platform is used to make improvements
Third-Party Services
We use the following third-party services that may collect information:
Google Analytics
Web analytics service - Privacy Policy
Google Tag Manager
Tag management system - Privacy Policy
Twitch API
Streamer data and VOD information - Privacy Policy
Your Rights
Under GDPR and other privacy regulations, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Opt-out of data processing for specific purposes
- Right to Withdraw Consent: Change your cookie preferences anytime
Managing Your Cookie Preferences
You can manage your cookie preferences in several ways:
- Use our cookie consent banner when you first visit the site
- Clear your browser cookies and revisit the site
- Use your browser settings to block or delete cookies
- Use browser privacy extensions for advanced control
Note: Blocking necessary cookies may impact website functionality. Analytics and advertising cookies can be blocked without affecting core features.
Data Retention
We retain your information only as long as necessary:
- Cookie preferences: Stored locally until you clear them
- Analytics data: Retained for 14-26 months (Google Analytics default)
- Account data: Retained until account deletion
- Communication records: Retained for 3 years
Children's Privacy
OptiFC is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Contact Form: optifc.com/contact
Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on:
- Consent: Analytics and advertising cookies (you can withdraw anytime)
- Legitimate Interest: Security, fraud prevention, service improvement
- Contractual Necessity: Providing services you request
- Legal Obligation: Compliance with applicable laws